Refund Policy

Please feel free to contact us at hello@thewriggler.com if you have any questions about returning an order. 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

A refund will be issued in full for all returns in the same form as the original payment within 30 days of receiving your returned package. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@thewriggler.com.

Shipping

You may ship an item back using any carrier desired, but we recommend you choose a carrier that can provide tracking for you in the event that an item goes missing in transit.

You will be responsible for paying for your own shipping costs for returning your item.

Return can be sent to:

Pluxty Ltd., 21 Seabury Green, Malahide, Co Dublin, Ireland.

Note: We recommend placing a low value on the item, e.g. £5, to avoid customs charges being applied.

If you are returning a gift, the original purchaser will be credited
We can only accept returns if the item was directly purchased from www.thewriggler.com